Understanding Your Billing Process
1. Receive Care
Your visit MEC Kids and receive medical services
2. Insurance Claim Sent
We submit a claim to your insurance company* on your behalf
*Please note: It may take up to 45 days for your insurance to review and process the claim.
3. Review Your EOB
Once processed, the Explanation of Benefits (EOB) is sent to you and Midwest Express Clinic
4. Payment Notice
If a balance is due, we will notify you by email.
5. Follow-up Contact
You’ll also receive a phone call about the balance
6. SMS Reminders
Text message reminders are sent if the balance remains unpaid.